Privacy Policy

Effective Date: January 1, 2024

Welcome to LovZa ("we," "our," or "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and our services.

By accessing or using LovZa, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.

1. INFORMATION WE COLLECT

We collect information to provide and improve our services, match you with potential partners, and ensure the safety of our community.

A. Information You Provide to Us

  • Account Registration: Name, phone number, email address, date of birth, gender, and password.
  • Profile Information: Photos, bio, interests, hobbies, job title, education, and other personal details you choose to display.
  • User Content: Messages, chats, and other content you send to other users.
  • Customer Support: Information you provide when you contact us for help.

B. Information We Collect Automatically

  • Usage Data: Logs, interactions (swipes, matches), time spent on the App, features used, and crash reports.
  • Device Information: Device model, operating system, unique device identifiers (e.g., IMEI, advertising ID), and IP address.
  • Location Data: With your consent, we collect your precise geolocation to show you potential matches nearby. You can disable this in your device settings, but it may limit App functionality.

2. HOW WE USE YOUR INFORMATION

We use your data to:

  • Create and Manage Accounts: Verify your identity and manage your profile.
  • Provide Services: Enable matching, chatting, and other core features.
  • Improve the App: Analyze usage trends to enhance user experience and fix bugs.
  • Safety & Security: Monitor for fraud, harassment, and illegal activity; enforce our Terms and Conditions.
  • Communications: Send administrative updates, security alerts, and promotional offers (which you can opt-out of).
  • Personalization: Tailor content and recommendations based on your preferences.

3. SHARING OF INFORMATION

We respect your privacy and do not sell your personal data. We share information only in the following circumstances:

  • With Other Users: Your public profile data (photos, name, age, bio, interests) is visible to other users.
  • Service Providers: We engage third-party companies (e.g., cloud hosting, analytics, customer support) to help us operate the App. They are bound by confidentiality agreements.
  • Legal Compliance: We may disclose information if required by law, court order, or government request, or to protect our rights, safety, or property.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.

4. YOUR RIGHTS AND CHOICES

  • Access and Update: You can view and edit your profile information directly within the App.
  • Delete Account: You can delete your account via the App settings. This will remove your profile from view and delete your personal information, subject to retention for legal or safety purposes.
  • Location Permissions: You can withdraw consent for location tracking in your device settings.
  • Opt-Out: You can unsubscribe from marketing emails at any time.

5. DATA SECURITY

We use administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission is 100% secure, so we cannot guarantee absolute security.

6. AGE REQUIREMENT

LovZa is strictly for users aged 18 and older. We do not knowingly collect data from minors. If we discover a user is under 18, we will delete their account and data immediately.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any significant changes via the App or email. Your continued use of the App constitutes acceptance of the changes.

8. CONTACT US

If you have questions about this Privacy Policy, please contact us at:

Email: support@lovza.com